Clincal Assistant – UCLA Health System – Los Angeles, CA

by NFJcom via NursingFacultyJobs.com

As an Administrative Assistant II floater for the Department of Urology, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, process requests for medical records, process medication refill requests, and assist with processing disability and return-to-work forms for patients. The AA II travel and work at other areas as assigned by the supervisor for coverage. Offices included are: Westwood clinic front desk, Female Urology (Westwood), Clinical Assistant to the Chair (Bank of America building), and Clinical Assistant for the Urologic Oncology faculty (Bank of America building). Job Qualifications Required - Demonstrated basic knowledge of physician office policies and procedures. Required - Demonstrated computer skills including word-processing, use of spreadsheets and data entry. Required - Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors. Required - Skill and experience in operating office machines including hospital based computer systems, IBM computer. Required - Skill and experience in composing clear and understandable written memos and reports using correct grammar. Required - Skill in prioritizing assignments to complete work in a timely and accurate manner. Required - Knowledge of UCLA School of Medicine and hospital nursing processes. Required - Skill in communicating with patients, families and referring physicians with diplomacy. Required - Knowledge of basic medical terminology. Required - Familiarity with physician office billing procedures. Required - Knowledge of MCCS scheduling system and Care Connect System. Required - Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy. Required - Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload. Prefered- Fluent in Spanish. UCLA Health System - 48 minutes ago - save job - block